Emergency
If your pet needs emergency care please call your veterinarian or the following Emergency Hospitals:
If your pet needs emergency care please call your veterinarian or the following Emergency Hospitals:
It first started with the phone support staff who made the appointment with me. Brandi, who is one of the phone support staff reps, allowed me the time I needed to get through our discussion and never rushed me. She showed so much compassion that it made it a tad easier. I cannot thank her enough for that.
When Dr Gilbert came to our appointment, she was so kind and compassionate and greeted all the dogs. Her personality is well suited to this, and she allowed me to talk about anything I wanted, which made it a bit easier. She never rushed the appointment and explained everything she was doing. The whole time, Lucy was on my lap, and I was able to pet her throughout, which helped so much. Dr. Gilbert treated Lucy with dignity, she took her time and at the end even had a little basket to put her in and covered her ever so gently with a blanket. I cannot thank her enough for all that she did and how she treated Lucy with respect and dignity.
Yes, this service is a tad more expensive than going to your vet, but it is so much more personal even though Dr. Gilbert was a stranger. I could not bear the thought of taking Lucy to the vet and leaving without her. This was so much easier and peaceful for Lucy, me and her sister and brother. We all got to say goodbye to her, and she died peacefully in her home surrounded by love. So, to me, the added expense was so worth it, and I am glad that I did it this way. And I will do the same thing when the time comes for my other fur babies.
Call or text us at 716-621-6160 if you don’t find an online appointment that works for you. We will try our best to accommodate your schedule.
For pets over 100 pounds or with behavioral issues please call or text us so we can plan for the special care your pet needs prior to scheduling.
